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SAILING COMO LAKE SRL will refund the consideration paid in case of cancellation by the customer within one week before the service.
Moreover, if the service is canceled solely due to weather conditions or other unforeseen circumstances and/or mechanical failures, the cost will be fully refunded to the customer.
At departure, a maximum 15-minute delay by customers will be acceptable. In case of a delay exceeding 15 minutes, penalties of 400 Euros per hour per boat will be applied, which must be paid on the spot by the customer.
For everything not governed by this document, reference is made to applicable Italian laws.
For any dispute arising from this contract, the Court of Como shall have exclusive jurisdiction.

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